Privacy Policy

At Prevaj Consultants Pvt. Ltd., we are committed to protecting the privacy and security of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the applicable laws and regulations of the United States (US), the United Kingdom (UK), and Canada, including compliance requirements such as HIPAA and state/provincial laws. By accessing and using our website or services, you consent to the terms outlined in this Privacy Policy.

1. Collection of Personal Information 

1.1 Information Collected on Our Website: 

When you visit our website, we may collect certain information, such as your IP address, browser type, operating system, and pages visited, using cookies and similar tracking technologies. (See Section 4 for more details on cookies and tracking technologies.)

1.2 Information Provided by You: 

When you sign up for our services, contact us, or use our website, you may provide us with personal information, including but not limited to your name, email address, company name, phone number, and billing information.

1.3 Information from Third Parties:

We may obtain information from third-party sources to enhance our services and marketing efforts, subject to the relevant laws and regulations.

2. Use of Personal Information

2.1 Providing Services:

We use the personal information you provide to deliver and improve our IT services, respond to your inquiries, and communicate with you regarding your account or services.

2.2 Marketing and Communications:

We may use your contact information to send you promotional materials and updates about our services.

3. Disclosure of Personal Information

3.1 Service Providers:

We may share your personal information with third-party service providers who assist us in providing our services and conducting our business, subject to strict confidentiality agreements.

3.2 Compliance with Laws:

We may disclose personal information when required to comply with applicable laws, regulations, or legal processes.

3.3 Business Transactions:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the terms of this Privacy Policy.

4.Use of Cookies and Tracking Technologies

4.1 Tracking Technologies:

We may collect certain information about your visit to our website through Google Analytics 4. This may include your IP address, browser type, operating system, geographic location, and other browsing details.

4.2 Cookies:

We use cookies to track your interactions with our website through Google Analytics 4. These cookies help us analyze trends, track user movements, and gather demographic information. By using our website, you consent to the use of cookies for these purposes.

4.3 Data Collected by Google Analytics:

Google Analytics 4 collects information such as the pages you visit, the time you spend on each page, the links you click, and other interactions with our website. This information is used to analyze user behavior and improve our website’s content and user experience.

4.4 Data Sharing:

We may share non-personally identifiable information collected through Google Analytics 4 with third-party service providers for the purpose of website analytics and optimization. However, we do not share personally identifiable information unless required by law.

4.5 Opting Out:

You have the option to opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or adjusting your browser settings to block cookies. However, please note that opting out may affect your experience on our website.

4.6 Data Retention:

Data collected through Google Analytics 4 is retained for a period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

5. US Considerations

5.1 HIPAA Compliance:

For clients in the US, we adhere to the Health Insurance Portability and Accountability Act (HIPAA) when handling protected health information (PHI).

6. EU Considerations

6.1 General Data Protection Regulation (GDPR):

We respect the rights of individuals under the GDPR, including the right to access, rectify, and erase personal data.

7. UK Considerations

7.1 Data Protection Act (DPA):

We comply with the Data Protection Act for clients in the UK, ensuring that personal information is processed lawfully and securely.

8. User Information

8.1 Data Retention:

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

8.2 Security:

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or destruction.

9. Click Redirect Services

We may use click redirect services to track the effectiveness of our marketing campaigns and improve the user experience. These services do not collect personally identifiable information.

10. Opt-Out and User Rights

You have the right to opt-out of receiving marketing communications and to access, correct, or delete your personal information. Please contact us to exercise your rights at prevaj@prevajconsultants.com

11. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website, and you are encouraged to review it periodically.